“It was a very happy accident that we met Kari but we are so glad that we did! She is the utmost professional who balanced honesty with kindness and patience. From the moment we began working with her, we felt at ease during the home buying process.”

Lisa and I had been living (and renting) in Pasadena for five years. We gave up looking for a house after a bad experience a few years earlier but decided to give it one more shot. We would look at the occasional open house but nothing really suited us. However, it was at one of these open house events that we met Kari. We instantly hit it off with her and felt comfortable with her. She was just as much interested in us as our house needs. This made us feel like she cared about finding the “right” house for us not just a house.

Over the course of the next few weeks or months, Kari took the time to meet with us to discuss our wants and our concerns. She was as prepared as anyone we have ever met, with information packets ready for us before we even asked a question!

It was not long before we found a house we thought we liked. As it turns out, it was not right for us but during that encounter, Kari fought hard for us. There was no doubt that she was going to do whatever it took to put us in the best position, not only to get the house but to have a solid and safe house. Throughout that process, Kari kept us well-informed and provide us with honest insight which was hugely helpful in that time of stress.

Luckily, we found a house we fell in love with and Kari wasted no time in making sure we were in position to make an offer and get it accepted. As was the case with the previous house, Kari made the arrangements for the inspections, kept us up to date with process, and answered our (many) questions.

When it time to get the keys, we felt like Kari was as happy as we were! One thing I remember on that closing day was her saying, “Things don’t stop here, I’m still here to help.” That was extremely comforting and the truth, as a few months later, she helped us resolve a driveway gate issue.

We could not be happier and grateful to have worked with Kari. We would recommend her in a second!

Thank you!!!

Lisa Knox and David McCaslin